Policies & Procedures
Understanding our practice guidelines ensures a smooth and effective therapeutic relationship.
Confidentiality
The physician and staff of ABC Psychiatric Consultant, LLC, take your confidentiality seriously and comply with the Health Insurance Portability and Accountability Act (HIPAA). The privacy of patients is respected; information about treatment and care will not be released without express consent, except in specific cases mandated by state and federal law.
Insurance
Patients are responsible for understanding their current insurance coverage, including:
- Out-of-network benefits
- Deductibles and "out-of-pocket" maximums
- Need for pre-certification
- Co-payments and current coverage
- Maximum annual visits and visits remaining
- Any changes in coverage
Key Insurance Notes
- •If you exceed your covered benefits, you are responsible for the full payment of uncovered sessions.
- •Mental health coverage may be "carved out" to other managed care companies; the practice is considered out-of-network with those companies.
- •Insurance may limit visits per calendar year, which may not always align with the clinically appropriate level of care determined by your doctor.
Medications
Office Visits
Regular follow-up office visits are required to receive prescriptions.
Lapses in Care
If two or more scheduled visits are missed, or if it has been more than 90 days since your last visit, you must see the physician before any new prescriptions are written.
Refills
If you anticipate running out of medicine,it is necessary to schedule an appointment for Doctor to re-examine your physical and mental conditions before a refill or change of medicine is administered since doing so will guarantee you get the best medical servicefor your condition rather than just out of convenience of guessing.
Cancellations
Notice Period
You must provide at least 48 hours (two business days) notice for cancellations to avoid being charged. For example, Monday appointments should be cancelled by the preceding Friday.
Fees
Missed appointment will be charged $50. Missed appointment charges are not covered by insurance and must be paid prior to future appointments.
Payment
Timing
Payment is expected at the time of the appointment. Accepted methods include Cash, Check, Visa, or Mastercard.
Reimbursement
A receipt will be provided for you to submit to your health care plan for out-of-network reimbursement.
Additional Charges
Requests for written reports or records may incur extra fees.
Returned Checks
There is a $50 charge for any returned checks.